Frequently Asked Questions

For additional information about The Wrigley Company, please visit the About Us section or use our contact form.

  • Are your products suitable for specific diets such halal, kosher, vegan and vegetarian?
    The vast majority of our products are suitable for halal, kosher, vegan and vegetarian diets. However, to check specific product suitability please visit the brand section of our website.
  • Would it be possible for me to have some free Wrigley product to enjoy?
    Unfortunately, due to a high number of requests we are unable to supply free samples for personal use. However, if you go to the brand pages you can have a look at which retailers sell our products so that you can get hold of them.
  • What ingredients do your products contain?
    All the ingredients for our products are listed on the pack. You can also find details of ingredients by products by visiting the brands section of the website.
  • Is it true that if you swallow chewing gum it take seven years to digest?
    No. Although chewing gum is not designed to be swallowed, it passes through the body’s digestive system after a few days in much the same way as roughage.
  • Would it be possible to have some free Wrigley product for an event I am organising?
    Unfortunately, due to a high number of requests we are often unable to fulfil requests for free product. However, we do consider these requests under certain criteria. Please visit the product request page for more information.
  • Why can’t I find my favourite Wrigley product in the shops any more?
    We always want to offer our consumers the best variety of brands and flavours. Unfortunately, we have to occasionally discontinue products if they are not selling well enough to continue production. We listen to all consumer comments and are always happy to tell our internal teams when a product is being missed.
  • Is there a problem if my dog accidentally chews gum?
    Extra® contains xylitol, which is a safe, even beneficial, additive which has been used in food, confectionery and other products - like toothpaste - as a sweetener and flavour enhancer for over 30 years and has been widely approved by regulatory authorities all over the world.

    Although chewing gum products are not intended for use by dogs, cats or other pets, the Veterinary Poisons Information Service (London) has reported that xylitol may be toxic for dogs.

    In fact, in addition to food products containing xylitol, the Veterinary Poisons Information Service recommends that many foods that are perfectly safe for humans be kept away from pets because of potential harm - including grapes/raisins/sultanas, chocolate, onions, yeast, dough, salt, macadamia nuts, coffee grounds, tea leaves, alcohol, fatty foods, avocadoes and garlic.

    For more information regarding Xylitol or other foods that may be potentially harmful for pets to consume please contact your local vet.
  • Where can I buy Wrigley products?
    The vast majority of Wrigley products are widely available in supermarkets, newsagents and independent shops throughout the country.
  • How can I remove chewing gum from my clothing?
    Whilst there are no ‘guaranteed methods’ for gum removal, below are some suggestions you might want to try.

    For washable clothes, you might first try scraping off any excess gum with a dull knife and then rubbing the area with ice until the remaining gum rolls off into a ball. Another method is to seal the dry garment in a plastic bag and place it in your freezer. After the garment is frozen, remove and gently scrape off the gum with a dull knife.

    There are also natural solvents extracted from citrus peels which are environmentally safe and work quite well in removing chewing gum from various surfaces, including cloth. You can find these citrus-based solvents in supermarket and chemists as well as health food stores.

    You can also use an extra strength heating rub to remove chewing gum from clothing. First, turn the garment inside out and spread approximately half a teaspoon of the deep-heating rub evenly on the opposite side of the gum residue. Heat the area covered with the rub with a blow dryer set on ‘high’ for thirty seconds. Immediately after turning off the dryer, the gum residue should peel off.

    Next, spread approximately half a teaspoon of the extra strength deep-heating rub evenly over all of the gum residue. Heat with the blow dryer set on ‘high’ for thirty seconds. If you do not have a blow dryer, simply let the rub set for five minutes before peeling off the gum. Your garment should then be laundered as usual.

    It is important that you try a small amount of the citrus-based solvent or the extra strength heating rub on an inconspicuous area of your garment before use to ensure colour fastness. Also, when using any type solvent of over-the-counter remedy, always be sure to follow directions carefully and apply all safety precautions as recommended, including keeping those items out of reach of children.
  • Do your products contain any of the six colours contained in the ‘Southampton Study’?
    Our leading confectionery products, including Starburst and Skittles are completely free of the colours identified in the Southampton study. From the end of 2009 we will not manufacture any products containing any of these colours across our entire range.
  • What is aspartame and why do you use it in chewing gum?

    Aspartame is a sweetener used in a wide variety of foodstuffs. It is one of the most rigorously tested food additives in history, with an estimated 250 million consumers worldwide.

    In Europe, it was first authorised for use by several Member States during the 1980s and was approved for use throughout the European Union in 1994, following thorough safety evaluations by the European Commission (EC) Scientific Committee on Food (SCF). In 2006 and 2009 the European Food Safety Authority (EFSA) reiterated the safety of aspartame and in December 2013, EFSA re-confirmed the safety of aspartame at its current exposure levels based on an Acceptable Daily Intake (ADI) of 40 mg/kg bodyweight per day.

    As aspartame is much sweeter than sugar only very small amounts are needed to sweeten gums. Most sugar free gum products contain less than half of one percent (0.5%) of aspartame.

    Further information can be found on website:
    http://www.efsa.europa.eu/en/topics/topic/aspartame.htm

    For any additional questions please contact us on informacije@wrigley.com

  • I’ve had a great idea for a new product that Wrigley should make. How can I send it to you?
    Although we appreciate your interest, we cannot accept suggestions from outside our own organisation or the specialist agencies we employ regarding product flavours. It's difficult to determine who came up with a particular idea first, and even if we could, we would find it hard to decide how to compensate anyone fairly for it. As a matter of fact, the suggestions submitted by consumers are often similar to ideas our own people are now considering or have already considered and decided not to use.
  • Would it be possible to come and have a look around the Wrigley factory?
    Unfortunately, we very rarely conduct tours of our factory other than for business purposes and, therefore, are unable to allow you to visit. We are, however, very proud of our record for productivity, hygiene and levels of safety in our factory.
  • Why are some Wrigley products different in different countries?
    At Wrigley, we understand that consumers in different countries may want different things from chewing gum and confections and as such would never just ‘lift and drop’ a product from one country to another. Before launching a new brand of product into a new country, we undertake extensive research to ensure that it is going to meet the needs of relevant consumers.
  • Why have you removed the outer wrapper on single sticks of Wrigley’s Spearmint, Doublemint and Juicy Fruit gum?
    As a responsible Company, Wrigley is committed to looking at opportunities to reduce its impact on the environment such as reviewing the sustainability of our packaging. In light of this, we are pleased to confirm that we have now removed the single stick wrapper from Wrigley’s Spearmint®, Doublemint® and Juicy Fruit® with a view to reducing packaging waste yet still ensuring consumers enjoy a high quality product they expect from the Wrigley Company.

    We are also committed to partnering with sustainable suppliers to reduce the impact of packaging materials by using sustainable material where ever possible.
  • Why are the prices of your products different from shop to shop?
    The price that our products are sold at is entirely at the discretion of the retailer. Wrigley has no control over pricing.
  • I am writing a school or university report on Wrigley / the history of gum. Where can I find relevant information?
    You're in the right place! This website is full of information on the history of Wrigley and chewing gum. Specifically, you might want to try the following pages:
  • What is Wrigley’s policy on sourcing palm oil?
    Wrigley, a subsidiary of Mars, deals only with those suppliers who have respect for the environment. Whilst we do use palm fats in our Skittles products, we only use palm oil suppliers that are members of the Roundtable on Sustainable Palm Oil (RSPO). We are committed to working with all stakeholders to make progress towards more sustainable production. In 2013 we reached our goal of 100% certified palm oil via the RSPO mass balance option two years ahead of schedule.

    The Roundtable on Sustainable Palm Oil (RSPO), a non-profit association, works to promote the growth and use of sustainable palm oil through cooperation within the supply chain and open dialogue between its stakeholders. More information on the RSPO can be found at www.rspo.org
© 2012 Wm. Wrigley Jr. Company. All Rights Reserved. Wrigley's, Orbit, Hubba Bubba, Airwaves, 5, Sugus, Skittles, Starburst, Extra, Juicy Fruit, Tunes, Lockets, Altoids and all other trademarks and affiliated designs are trademarks of the Wm. Wrigley Jr. Company or its affiliates.
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